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Online Club Portal

The British Canoeing online portal is available to clubs as a benefit of their affiliation.  

The portal is part of the GoMembership database used by British Canoeing to administer membership services. Having members and clubs in the same system allows clubs to see all their members and whether they have British Canoeing membership or club membership. 

Expand Overview


The online portal available to all clubs for FREE as part of their affiliation package to British Canoeing. The system makes the task of club affiliation quicker and easier and allows your club to get all the information on your members and coaches securely in one place. 


1. Club affiliation online: Makes it easier for you to complete affiliation and manage your club roles and associate members.

2. Upload your club members: lets your members keep their own details up to date and allows them to choose if they would like to receive communications from British Canoeing through our ClubTogether news letter.

3. Club Profile: Edit and manage your club details 

4. Reports: Access to reports on your members and your club coaches update status

5. GDPR: All data is held in a secure environment helping you with data protection

5 Step Setup Checklist

Before you get started there are a couple of items that you should check are in place. 

  • Decide who your online administrator will be and register below. For example, Club Secretary, Treasurer
  • Ensure you communicate with club members that you will be using the portal and review your clubs data capture notice before you start uploading data, ensuring you are GDPR compliant. 
  • Find out who within your club is already a British Canoeing member. Once you are logged into the system you can then instantly start linking these members, to show they are part of your club 
  • Collate a spreadsheet of the non British Canoeing members so you can then upload these as club associates 
  • Review the details held in the system against your club and update your clubs key roles and club details.

To help you, we have created a template processing notice for data capture and a user guide to the system. These are both shown in Useful Downloads (bottom right hand side of this page) 

Get Involved

If your club would like to gain access to the online portal fill out the form below and we'll be in touch to get this set up.

Expand Key Features

Key Features

The best way to learn about the features available is to login and take a look, but below is an overview of the main functions available. 

An overview of pilot and checklist is available for download along with a How To guide. 

Club Management

  • Create and update your club profile e.g. contact information, activities or committee members 
  • Complete your club affiliation and renewal
  • Confirm that you want your club displayed on Canoe Near You 
  • Purchase boat licences 

Member Management

  • Bulk upload your non British Canoeing members using an Excel spreadsheet
  • Add individual members, view records or renew club associate members 
  • Assign roles to club members. For example, Safety Officer, Treasurer
  • As British Canoeing members link themselves to your club, you can see all your members in one place


  • Standard club reports including membership and coach update scheme 
  • Membership dashboard with an overview of members by role, membership category or status

The Next Step - Club+

Club Plus is a powerful club membership system that could help you with:

  • Event Management - run your club events, from private social events through to a canoe or kayak race
  • Membership Management - set up and allow members to pay for their club membership or boat storage fees 
  • Set up your club with a merchant account to manage all finances 

For more information on charges and setting up please contact [email protected]

Expand Frequently Asked Questions

Frequently Asked Questions

Your questions about the club portal answered:

What are the costs for using the system? 

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We'll be offering access to the basic functionality within the portal to all affiliated clubs for FREE as one of the benefits of affiliation to British Canoeing. 

This allows you to link existing British Canoeing members to your club and upload your club associate members into the portal. Allowing them to then access the latest news and information from British Canoeing. You will also be able to access basic reports on your members and coaches once they are in the system.

Can we choose which parts of the system we use? 

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Yes, that is possible. British Canoeing would like to reassure all clubs that the new process will not be compulsory, and clubs can choose whether to use the new online system or to continue with the current form and process.  

We'd encourage clubs to explore all the features, because you'll find the greatest benefit by using more of the system.

When we upload members, will British Canoeing be contacting them? I'm concerned about our members receiving marketing. 

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When you upload the details of your non British Canoeing members to the system, we will send them a registration email so that they are able to login and complete their details including an Emergency Contact. 

At this point, they will be given the option to opt in to communications from British Canoeing. This will be really clear with details of what they are signing up for.  In every communication sent we include an unsubscribe option. 

We think it's important that everyone in the paddlesport community has the opportunity to hear about news, guidance, updates and events. 

What details do we need to provide on members? 

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When doing a bulk upload of members there are a number of mandatory fields to help reduce the likelihood of duplicate records. 

The key items of data are Name, Date of Birth and Postcode, but the more information included in the spreadsheet, the more complete each record will be. 

We will provide clubs with a template to be used when uploading members, and this is also available within the ClubTogether portal.